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DevOps Automation Tools in Retail | 3 Prominent Reasons Why It Needs Attention!

By Sonalisha Mohanty Category Technology Reading time 5.5 min Published on Apr 14, 2023

DevOps Automation Tools for Retail Digital Transformation

Long-established and traditional retail operations have been outdated lately. Due to DevOps Automation tools, the retail industry sees integration and inclusiveness. Automation tools in DevOps are emerging as a notable change-maker in reshaping the retail sector. Apart from driving teams to embrace technological progress and competitiveness, it is also setting a new edge in the retail experience for the clients.

The online retail sector has outgrown rapidly. It has become an integral part of the buying and selling process, where customers are more flexible to connect with online techniques rather than any human intervention.

The operational issues in the retail service operations mentioned below are getting desirable attention under the adoption of automated tools.

They are:-

  • Delayed customer service

  • Understock/overstocking issues

  • Demand-Supply gaps

  • Declining service standards

It will not be deceiving to say that advanced and enhanced tools work as a pipeline to industry growth and competition among retailers.

But before moving ahead with discussions, let us understand DevOps, DevOps automation, and its scope in the retail industry.

What is DevOps?

As the term specifies, DevOps consists of two elements; Development (Dev) and Operations (Ops). DevOps is significant in framing the tools and methodologies to meet the business's expectations. It supports the software development cycle.

Complexities of IT projects suppress well with setting a culture of coordination and collaboration. The adoption of DevOps confirms this sense of culture that has shifted the productivity of the retail sector cautiously.

Hence, it connects team operations well with software development functions with resilience and efficient resources.

A DevOps pro seated with a laptop works on automation projects. The background shows icons of 'settings', 'line graph', 'DevOps logo', and 'floating clouds'.

What is DevOps automation in the context of retail?

DevOps Automation refers to the advanced levels of technology that automate retail operations, replacing human interventions.

E-commerce has changed the shopping culture and experience so far. The rise of DevOps automation is addressing gaps between the development and operational activities of the team.

Coding and configuration management are the functions that DevOps automation monitors well.

But do you know how much automated functioning of complex software projects is possible?

Well, the DevOps Automation tools contribute to this. We will discuss such tools a bit later. Let's head to the three key reasons why the retail industry should focus on DevOps automation.

Three outstanding reasons to adopt DevOps automation tools in the Retail sector

No doubt, the retail sector is growing and regarded as one of the major economic contributors worldwide. Automation and integration of advanced tools in DevOps have changed the dimensions of retail service operations. Let us get familiar with the major reasons that are encouraging retailers.

Reason#1 - Faster digital transformation in the Retail industry

DevOps has played an integral part in the retail industry. It not only processed versatile operations but also transfigured this.

E-commerce certainly includes several operations at different levels. Synchronizing them all collectively for customer service often faces challenging circumstances. But with DevOps, inefficient tasks are traced and addressed.

E-retailers integrate functions at different levels with one common business goal, and this processes faster transformations. Testing the workflows from time to time under the application of DevOps clears the way toward digital transformation.

An illustration shows a DevOps automation professional flying high, which indicates the accelerated service deliveries in retail. The background shows a 'stop-watch', and 'settings' icons indicate faster service delivery.

Reason#2 - Acceleration of Service Deliveries

As mentioned earlier, DevOps under automation is getting the scope of CI/CD to clear off the uncertainties in supply chain channels.

Three critical factors: time, cost, and quality scopes are justified under the application of DevOps automation tools. Leaving behind the project management methodologies like Waterfall and Agile, retailers are now looking forward to DevOps.

It won't be deceptive if DevOps deployment is given prime attention in the retail industry. Rather, it carries the scope of changing things faster, accelerates service deliveries well, and directs competitiveness.

Reason#3 - Improving Customer Experience

Customers are the main driving force behind the firm's success. When the customers are treated rightly, their expectations are met, which directly deals with the high growth in the businesses.

Retailers have serious issues with customer experience since not all their expectations are duly met. Hence, DevOps automation tools are proving effective in fixing bugs, automating testing each activity, and delivering optimized solutions.

Evenly said, DevOps clarifies the team conflicts and confusion between teams, which optimizes business performance to a greater and wider extent.

You can also read Artificial Intelligence in Retail.

What are industry-proven automation tools in DevOps?

  • Kubernetes

  • Buddy

  • JuJu

  • Docker

  • Sensu

  • Chef

  • Puppet

  • Datadog

  • Ansible

Above are several advanced and automated tools that are reshaping the retail sector and upscaling its continuous growth. However, some actively used tools like Kubernetes, Docker, Datadog, Splunk, Jenkins, Ansible, and Bamboo are discussed further.

How has automation transformed retail sector operations in recent years?

An illustration shows a customer seated with a phone on a couch. A cyclic presentation indicates she adds items to a cart, places the order and receives the same in the comfort of her home.

The Industry 4.0 revolution has transformed several service or product industries. The retail industry is one of those. There were times when retailers seemed stressed due to declining sales margins, degrading economic consistencies, and downward-sloping stock movements.

Thankfully, DevOps automation has saved past days of struggle. The decision to use DevOps testing and deployment has proven efficient and influential for several retailers globally.

To keep you informed, the DevOps market size has grown to USD 10.4 billion in 2023. Forecasts say it may reach USD 25.5 billion by 2028.

Isn't it a motivating factor for retailers; looking out for digital transformation??

Continuous Integration/Continuous Delivery (CI/CD) is the touch point that DevOps justifies.

It holds a significant position when a retail sector integrates DevOps automation into its existing interface. DevOps tools and their uses in the retail industries were capable enough to transition the service channels internally.

Below we have discussed three DevOps automation tools that are very influential in retail marketing:-

1. Kubernetes - (Data management)

Kubernetes has helped retailers unlock the power of database management. It stores data, uses them, and automates the service functions whenever essential.

Retailers have updated information regarding customer needs and experience levels, and innovation in the sector is getting faster. Creative design of the service delivery channels is possible when Kubernetes gets access to digital databases. It is possible under cloud-based integration, according to DevOps automation.

2. Datadog - (Business monitoring tool)

E-commerce has increased the competition in the retail industry. This sector goes through several digital uncertainties and complexities despite continuous improvements.

The automated tools Datadog have come forward as a defensive move that is helping retailers to regularly track operations, monitor progress, and design remedial ways accordingly.

Troubleshooting has become easier here with Datadog. It integrates business KPIs with infrastructure patterns only to find the backlogs. This accurate and continuous track of the system helps mitigate performance bottlenecks with better visibility.

An illustration shows a vertical lists of DevOps Automation Tools numbered from 1 to 7 like 'Kubernetes', 'Datadog', 'Docker', 'Splunk', 'Jenkins', 'Ansible', and 'Bamboo' represented with their logos.

3. Docker - (Efficient software deliveries)

The E-commerce/Online retailing industry needs continuous change and alterations. But software applications are complicated to handle or alter in some ways.

The support of Docker is associated with containers.

A container is a package consisting of source codes and dependencies that assists in efficiently running software applications. Hence, containers are essential for an application upgrade, update, or change.

Docker also assists the IT teams in configuring the dependencies well so that applications run smoothly and software deliveries are done on time.

For instance, Amazon EWS uses Docker to manage its shipping, packaging, and running applications that process its service deliveries on track.

DevOps automation tools are widely used now. Globally, several retailers are adopting technologies that provide multi-layered functional effectiveness and benefits to their businesses.

It won't be difficult to highlight major reasons that uplift the chances of using such automated tools in retail operations.

4. Splunk - (Reliability and Security)

The retail industry operates to reach customer satisfaction and provides a quality retail service. With DevOps automation tool as Splunk, retailers are able to serve their customers well.

IT leaders in the retail industry gain customer satisfaction through Splunk as it keeps everything transparent, reliable, and confidential. The omnichannel operations of the industry get synchronized with the application of this automation tool.

Cybersecurity-like features in Splunk keep the online retail industry safe and secure. Customers get the benefit of accessing any service without the risk of privacy. Data is shared from one platform to the other without the risk of security breaches.

5. Jenkins - (Continuous integration and delivery)

Jenkins justifies the CD/CI feature of DevOps automation. Its purpose is to provide consistency in the delivery, deployment, and integration of operations.

It is a self-configured tool that encourages continuous integration and drives automation in the system. The features of different software projects change with time, and this requires new integration. With Jenkins, continuous integration and deployment are possible.

Retailers get the scope of integrating their retail operations at different stages. This helps them to keep track of store operations, inventories, and supplier information.

6. Ansible - (All-in-one automation tool)

Ansible is an open-source platform in DevOps automation that connects each and every activity. Its simple and easy-to-handle features help retailers have efficient use of the tool.

Its control and managed nodes help retailers keep track of their data, stocks, and current changes. Its architecture allows other applications to work independently within encrypted boundaries.

The retail industry looks forward to Ansible in digital service transformation to keep continuous control over the system operations.

7. Bamboo - (Simplified product creation and delivery)

The retail industry uses Bamboo as it simplifies their product creation, sourcing, and delivery process. It works better with small teams and saves time throughout the operations.

Bamboo's effectiveness brings a competitive advantage to the retail industry since it works well under continuous integration and deployment. It works well with other software applications like Python and dot net.

Omnichannel operations of the retail industry work correctly with Bamboo, as professionals from any location can have access to the stores, customers, and their deliveries.

DevOps Automation is breaking boundaries!!

The benefits of having DevOps automation tools in the retail industry are not limited. However, lagging in properly utilizing said tools may deviate success results.

The emergence of acquiring coding and programming skills is a must that helps professionals in developing user efficiencies. An Advanced AI & ML Program will help the professionals understand datasets, improvising their operational effectiveness, and work at advanced cloud, AI, and ML levels. DevOps tools and their uses bring a competitive advantage to the retail industry.

On a concluding note, DevOps automation tools and their applications demand efficient software developers with adequate AI and ML knowledge. In fact, there will be a huge opening in the same. So if you want to grab a lucrative career in this emerging technology, it's the best time to get yourself prepared.

All the best.